/* =========================================================
   Soporte Municipalidad de Río Bravo
   Glassmorphism (paneles translúcidos) + Claymorphism (controles "inflados")
   ========================================================= */
:root {
    --bg-1: #e8e6ff;
    --bg-2: #ffe9de;
    --bg-3: #dcf7ef;
    --ink: #24224a;
    --ink-soft: #5d5b84;
    --ink-faint: #8f8db3;
    --primary: #5b55e0;
    --primary-2: #7d77ff;
    --accent: #ff8a65;
    --ok: #3fb984;
    --warn: #f5a524;
    --danger: #ef5b6b;

    --glass: rgba(255, 255, 255, .42);
    --glass-strong: rgba(255, 255, 255, .62);
    --glass-border: rgba(255, 255, 255, .75);
    --glass-shadow: 0 20px 50px -12px rgba(60, 50, 140, .25);

    --clay: #f6f4ff;
    --clay-shadow:
        10px 10px 22px rgba(91, 85, 224, .16),
        inset -5px -5px 10px rgba(91, 85, 224, .10),
        inset 5px 5px 10px rgba(255, 255, 255, .95);
    --clay-shadow-pressed:
        inset 6px 6px 12px rgba(91, 85, 224, .16),
        inset -6px -6px 12px rgba(255, 255, 255, .9);

    --r-lg: 32px;
    --r-md: 22px;
    --r-sm: 16px;
}

* { box-sizing: border-box; }
html, body { margin: 0; }
body {
    font-family: "Nunito", system-ui, sans-serif;
    color: var(--ink);
    min-height: 100vh;
    background: linear-gradient(135deg, var(--bg-1) 0%, var(--bg-2) 55%, var(--bg-3) 100%) fixed;
    -webkit-font-smoothing: antialiased;
    overflow-x: hidden;
}
a { color: var(--primary); text-decoration: none; }
h1, h2, h3 { font-family: "Fredoka", "Nunito", sans-serif; font-weight: 600; margin: 0; letter-spacing: -.01em; }
svg.lucide { width: 1.15em; height: 1.15em; stroke-width: 2.2; vertical-align: -.2em; }

/* ---------- Fondo con burbujas de arcilla ---------- */
.blobs { position: fixed; inset: 0; z-index: -1; pointer-events: none; overflow: hidden; }
.blob {
    position: absolute; border-radius: 50%;
    box-shadow: inset -18px -18px 40px rgba(0,0,0,.08), inset 18px 18px 40px rgba(255,255,255,.7);
    animation: float 14s ease-in-out infinite;
}
.blob.b1 { width: 320px; height: 320px; background: #b9b4ff; top: -80px; left: -60px; }
.blob.b2 { width: 220px; height: 220px; background: #ffc3a8; bottom: 8%; right: -50px; animation-delay: -4s; }
.blob.b3 { width: 140px; height: 140px; background: #a6ecd6; top: 40%; left: 6%; animation-delay: -8s; }
.blob.b4 { width: 90px;  height: 90px;  background: #ffd98a; top: 12%; right: 18%; animation-delay: -2s; }
@keyframes float { 50% { transform: translateY(-24px) rotate(6deg); } }
@media (prefers-reduced-motion: reduce) { .blob { animation: none; } }

/* ---------- Contenedores ---------- */
.wrap { max-width: 1040px; margin: 0 auto; padding: 32px 16px 64px; }
.glass {
    background: var(--glass);
    backdrop-filter: blur(22px) saturate(160%);
    -webkit-backdrop-filter: blur(22px) saturate(160%);
    border: 1px solid var(--glass-border);
    border-radius: var(--r-lg);
    box-shadow: var(--glass-shadow), inset 0 1px 0 rgba(255,255,255,.8);
}
.clay {
    background: var(--clay);
    border-radius: var(--r-md);
    box-shadow: var(--clay-shadow);
}

/* ---------- Encabezado ---------- */
.topbar { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-bottom: 28px; flex-wrap: wrap; }
.brand { display: flex; align-items: center; gap: 14px; color: var(--ink); }
.brand-badge {
    width: 56px; height: 56px; display: grid; place-items: center; font-size: 26px; color: #fff;
    border-radius: 20px;
    background: linear-gradient(145deg, var(--primary-2), var(--primary));
    box-shadow: 8px 8px 18px rgba(91,85,224,.35), inset -4px -4px 8px rgba(0,0,0,.15), inset 4px 4px 8px rgba(255,255,255,.4);
}
.brand small { display: block; color: var(--ink-soft); font-weight: 700; font-size: 13px; text-transform: uppercase; letter-spacing: .08em; }
.brand strong { font-family: "Fredoka", sans-serif; font-size: 22px; font-weight: 600; }
.nav-links { display: flex; gap: 10px; flex-wrap: wrap; }

/* ---------- Hero ---------- */
.hero { padding: 36px 40px; margin-bottom: 24px; display: grid; grid-template-columns: 1.4fr 1fr; gap: 24px; align-items: center; }
.hero h1 { font-size: clamp(28px, 4vw, 40px); line-height: 1.1; }
.hero p { color: var(--ink-soft); font-size: 17px; line-height: 1.6; margin: 12px 0 0; }
.hero-steps { display: grid; gap: 12px; }
.hero-step { display: flex; gap: 12px; align-items: center; padding: 12px 16px; font-weight: 700; color: var(--ink-soft); }
.hero-step .n {
    flex: none; width: 34px; height: 34px; border-radius: 12px; display: grid; place-items: center; color: #fff; font-weight: 800;
    background: linear-gradient(145deg, #ffa585, var(--accent));
    box-shadow: inset -3px -3px 6px rgba(0,0,0,.12), inset 3px 3px 6px rgba(255,255,255,.45);
}

/* ---------- Formulario ---------- */
.form-card { padding: 36px 40px; }
.section-title { display: flex; align-items: center; gap: 10px; font-size: 20px; margin: 8px 0 18px; }
.section-title .dot {
    width: 34px; height: 34px; border-radius: 12px; display: grid; place-items: center; color: var(--primary);
    background: var(--clay); box-shadow: var(--clay-shadow); font-size: 15px;
}
.form-section + .form-section { margin-top: 32px; }
.grid { display: grid; gap: 18px; }
.grid-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grid-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.span-2 { grid-column: span 2; }
.field label { display: block; font-weight: 800; font-size: 14px; margin: 0 0 8px 6px; color: var(--ink-soft); }
.field label .req { color: var(--accent); }
.field .hint { font-size: 12.5px; color: var(--ink-faint); margin: 6px 0 0 6px; }

.input, .select, .textarea {
    width: 100%; font: inherit; color: var(--ink); font-weight: 600;
    padding: 15px 18px; border: 2px solid transparent; outline: none;
    border-radius: var(--r-sm);
    background: var(--clay);
    box-shadow: var(--clay-shadow-pressed);
    transition: border-color .2s, box-shadow .2s, background .2s;
}
.input::placeholder, .textarea::placeholder { color: #b3b1d1; font-weight: 600; }
.input:focus, .select:focus, .textarea:focus {
    border-color: rgba(91,85,224,.45);
    background: #fff;
    box-shadow: var(--clay-shadow-pressed), 0 0 0 5px rgba(91,85,224,.12);
}
.textarea { min-height: 140px; resize: vertical; line-height: 1.55; }
.select { appearance: none; cursor: pointer;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%235b55e0' stroke-width='3' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");
    background-repeat: no-repeat; background-position: right 16px center; padding-right: 44px; }
.is-invalid { border-color: rgba(239,91,107,.6) !important; }
.error { color: var(--danger); font-size: 13px; font-weight: 700; margin: 6px 0 0 6px; }

/* Tarjetas de tipo de inconveniente (radio) */
.cat-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; }
.cat-option input { position: absolute; opacity: 0; pointer-events: none; }
.cat-tile {
    position: relative; display: flex; flex-direction: column; align-items: flex-start; gap: 10px; height: 100%;
    padding: 18px 16px; cursor: pointer; border: 2px solid transparent;
    border-radius: var(--r-md); background: var(--clay); box-shadow: var(--clay-shadow);
    transition: transform .2s cubic-bezier(.34,1.56,.64,1), box-shadow .2s, border-color .2s;
}
.cat-tile:hover { transform: translateY(-4px); }
.cat-icon {
    width: 46px; height: 46px; border-radius: 16px; display: grid; place-items: center; color: #fff; font-size: 20px;
    background: var(--c);
    box-shadow: 5px 5px 12px color-mix(in srgb, var(--c) 45%, transparent),
                inset -3px -3px 6px rgba(0,0,0,.14), inset 3px 3px 6px rgba(255,255,255,.45);
}
.cat-tile strong { font-size: 15px; line-height: 1.2; }
.cat-tile > span:not(.cat-icon) { font-size: 12.5px; color: var(--ink-faint); line-height: 1.35; font-weight: 600; }
.cat-option input:checked + .cat-tile {
    border-color: var(--c); background: #fff; transform: translateY(-2px);
    box-shadow: var(--clay-shadow), 0 0 0 5px color-mix(in srgb, var(--c) 18%, transparent);
}
.cat-option input:checked + .cat-tile::after {
    content: "✓"; position: absolute; top: 12px; right: 12px; width: 24px; height: 24px; border-radius: 50%;
    display: grid; place-items: center; font-size: 13px; font-weight: 900; color: #fff; background: var(--c);
}
.cat-option input:focus-visible + .cat-tile { outline: 3px solid var(--primary); outline-offset: 3px; }

/* Prioridad (pastillas) */
.pills { display: flex; gap: 12px; flex-wrap: wrap; }
.pill input { position: absolute; opacity: 0; }
.pill span {
    display: inline-flex; align-items: center; gap: 8px; padding: 12px 20px; border-radius: 999px; cursor: pointer;
    font-weight: 800; color: var(--ink-soft); background: var(--clay); box-shadow: var(--clay-shadow); transition: all .2s;
}
.pill span::before { content: ""; width: 10px; height: 10px; border-radius: 50%; background: var(--c); }
.pill input:checked + span { color: #fff; background: var(--c); box-shadow: var(--clay-shadow-pressed), 6px 6px 14px color-mix(in srgb, var(--c) 40%, transparent); }
.pill input:checked + span::before { background: #fff; }
.pill input:focus-visible + span { outline: 3px solid var(--primary); outline-offset: 3px; }

/* ---------- Botones ---------- */
.btn {
    display: inline-flex; align-items: center; justify-content: center; gap: 10px;
    font: inherit; font-weight: 800; font-size: 15px; cursor: pointer; border: 0;
    padding: 13px 22px; border-radius: 18px; color: var(--ink); background: var(--clay);
    box-shadow: var(--clay-shadow); transition: transform .15s, box-shadow .15s;
}
.btn:hover { transform: translateY(-2px); }
.btn:active { transform: translateY(1px); box-shadow: var(--clay-shadow-pressed); }
.btn-primary {
    color: #fff; background: linear-gradient(145deg, var(--primary-2), var(--primary));
    box-shadow: 10px 10px 24px rgba(91,85,224,.38), inset -5px -5px 10px rgba(0,0,0,.18), inset 5px 5px 10px rgba(255,255,255,.35);
}
.btn-primary:active { box-shadow: inset 6px 6px 12px rgba(0,0,0,.22), inset -4px -4px 10px rgba(255,255,255,.2); }
.btn-lg { padding: 18px 34px; font-size: 17px; border-radius: 22px; }
.btn-sm { padding: 9px 14px; font-size: 13.5px; border-radius: 14px; }
.btn-glass { background: var(--glass-strong); backdrop-filter: blur(10px); box-shadow: 0 8px 20px rgba(60,50,140,.12); border: 1px solid var(--glass-border); }
.form-actions { display: flex; justify-content: space-between; align-items: center; gap: 16px; margin-top: 32px; flex-wrap: wrap; }
.form-actions p { margin: 0; color: var(--ink-faint); font-size: 13.5px; font-weight: 600; max-width: 460px; }

/* ---------- Alertas ---------- */
.alert { padding: 14px 18px; border-radius: var(--r-sm); font-weight: 700; margin-bottom: 20px; display: flex; gap: 10px; align-items: flex-start; }
.alert-error { background: rgba(239,91,107,.12); color: #b23446; border: 1px solid rgba(239,91,107,.3); }
.alert-ok { background: rgba(63,185,132,.14); color: #1f7a54; border: 1px solid rgba(63,185,132,.35); }
.alert-warn { background: rgba(245,165,36,.15); color: #94600a; border: 1px solid rgba(245,165,36,.35); }

/* ---------- Badges ---------- */
.badge { display: inline-flex; align-items: center; gap: 6px; padding: 5px 12px; border-radius: 999px; font-size: 12.5px; font-weight: 800; white-space: nowrap; }
.st-abierto    { background: #e7e6ff; color: #4a44c9; }
.st-en_proceso { background: #fff1d6; color: #a86b00; }
.st-resuelto   { background: #d9f6e9; color: #1f7a54; }
.st-cerrado    { background: #ebecf2; color: #5e6178; }
.pr-baja    { --c: #3fb984; }
.pr-media   { --c: #5b8def; }
.pr-alta    { --c: #f5a524; }
.pr-urgente { --c: #ef5b6b; }
.badge.pr { background: color-mix(in srgb, var(--c) 16%, white); color: color-mix(in srgb, var(--c) 75%, black); }
.badge.pr::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--c); }

/* ---------- Éxito / consulta ---------- */
.center-card { max-width: 620px; margin: 0 auto; padding: 44px 40px; text-align: center; }
.success-icon {
    width: 96px; height: 96px; margin: 0 auto 20px; border-radius: 32px; display: grid; place-items: center; color: #fff; font-size: 44px;
    background: linear-gradient(145deg, #6fd8a8, var(--ok));
    box-shadow: 12px 12px 28px rgba(63,185,132,.35), inset -6px -6px 12px rgba(0,0,0,.15), inset 6px 6px 12px rgba(255,255,255,.4);
}
.ticket-code {
    display: inline-block; margin: 18px 0; padding: 16px 28px; font-family: "Fredoka", sans-serif; font-size: 30px; font-weight: 600;
    letter-spacing: .06em; color: var(--primary); border-radius: var(--r-md); background: var(--clay); box-shadow: var(--clay-shadow-pressed);
}
.kv { display: grid; grid-template-columns: auto 1fr; gap: 10px 18px; text-align: left; margin: 20px 0; }
.kv dt { color: var(--ink-faint); font-weight: 700; font-size: 14px; }
.kv dd { margin: 0; font-weight: 700; }

.timeline { list-style: none; margin: 0; padding: 0; text-align: left; }
.timeline li { position: relative; padding: 0 0 20px 30px; }
.timeline li::before { content: ""; position: absolute; left: 7px; top: 6px; bottom: -6px; width: 3px; border-radius: 3px; background: rgba(91,85,224,.18); }
.timeline li:last-child::before { display: none; }
.timeline li::after { content: ""; position: absolute; left: 0; top: 4px; width: 17px; height: 17px; border-radius: 50%; background: var(--primary-2); box-shadow: inset -2px -2px 4px rgba(0,0,0,.18), inset 2px 2px 4px rgba(255,255,255,.5); }
.timeline .when { font-size: 12.5px; color: var(--ink-faint); font-weight: 700; }
.timeline .what { font-weight: 600; margin-top: 4px; line-height: 1.5; white-space: pre-line; }

/* =========================================================
   PANEL
   ========================================================= */
.panel { display: grid; grid-template-columns: 270px minmax(0, 1fr); gap: 24px; max-width: 1360px; margin: 0 auto; padding: 24px 16px 48px; }
.sidebar { padding: 22px 16px; align-self: start; position: sticky; top: 24px; }
.sidebar .brand { margin: 0 6px 22px; }
.sidebar .brand-badge { width: 46px; height: 46px; font-size: 22px; border-radius: 16px; }
.sidebar .brand strong { font-size: 17px; }
.side-label { font-size: 12px; font-weight: 800; letter-spacing: .1em; text-transform: uppercase; color: var(--ink-faint); margin: 18px 10px 10px; }
.side-link {
    display: flex; align-items: center; gap: 12px; padding: 10px 12px; border-radius: 16px; color: var(--ink-soft); font-weight: 700; font-size: 14.5px;
    transition: background .2s, box-shadow .2s;
}
.side-link:hover { background: rgba(255,255,255,.5); }
.side-link.active { background: var(--clay); color: var(--ink); box-shadow: var(--clay-shadow); }
.side-link .ico { width: 32px; height: 32px; border-radius: 11px; display: grid; place-items: center; color: #fff; flex: none; font-size: 15px;
    background: var(--c, var(--primary)); box-shadow: inset -2px -2px 5px rgba(0,0,0,.14), inset 2px 2px 5px rgba(255,255,255,.4); }
.side-link .count { margin-left: auto; min-width: 26px; padding: 2px 8px; border-radius: 999px; font-size: 12px; font-weight: 800; text-align: center;
    background: rgba(91,85,224,.1); color: var(--primary); }
.side-link .count.zero { background: transparent; color: var(--ink-faint); }

.main-head { display: flex; justify-content: space-between; align-items: center; gap: 16px; margin-bottom: 20px; flex-wrap: wrap; }
.main-head h1 { font-size: 28px; }
.main-head p { margin: 4px 0 0; color: var(--ink-soft); font-weight: 600; }

.stats { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 18px; margin-bottom: 22px; }
.stat { padding: 18px 20px; display: flex; align-items: center; gap: 14px; }
.stat .ico { width: 50px; height: 50px; border-radius: 18px; display: grid; place-items: center; font-size: 22px; color: #fff; background: var(--c);
    box-shadow: 6px 6px 14px color-mix(in srgb, var(--c) 40%, transparent), inset -3px -3px 6px rgba(0,0,0,.15), inset 3px 3px 6px rgba(255,255,255,.45); }
.stat b { display: block; font-family: "Fredoka", sans-serif; font-size: 28px; font-weight: 600; line-height: 1; }
.stat span { font-size: 13px; font-weight: 700; color: var(--ink-faint); }

.toolbar { padding: 14px; display: flex; gap: 12px; align-items: center; flex-wrap: wrap; margin-bottom: 18px; }
.toolbar .input, .toolbar .select { padding: 11px 14px; width: auto; }
.toolbar .search { flex: 1 1 240px; }
.tabs { display: flex; gap: 6px; padding: 5px; border-radius: 18px; background: var(--clay); box-shadow: var(--clay-shadow-pressed); flex-wrap: wrap; }
.tabs a { padding: 8px 14px; border-radius: 14px; font-weight: 800; font-size: 13.5px; color: var(--ink-soft); }
.tabs a.active { background: #fff; color: var(--primary); box-shadow: 4px 4px 10px rgba(91,85,224,.15); }

.office-strip { padding: 12px 14px; display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-bottom: 18px; }
.office-chip { display: inline-flex; align-items: center; gap: 8px; padding: 7px 8px 7px 14px; border-radius: 999px; font-size: 12.5px; font-weight: 800;
    color: var(--ink-soft); background: var(--clay); box-shadow: var(--clay-shadow); transition: transform .15s; }
.office-chip:hover { transform: translateY(-2px); }
.office-chip b { min-width: 24px; padding: 2px 7px; border-radius: 999px; text-align: center; color: #fff; background: var(--primary); }

.ticket-list { display: grid; gap: 14px; }
.ticket-row {
    display: grid; grid-template-columns: 52px minmax(0, 1fr) auto; gap: 16px; align-items: center;
    padding: 16px 20px; color: var(--ink); transition: transform .2s cubic-bezier(.34,1.56,.64,1);
}
.ticket-row:hover { transform: translateX(4px); }
.ticket-row .cat-icon { width: 52px; height: 52px; }
.ticket-row h3 { font-size: 16.5px; font-family: "Nunito", sans-serif; font-weight: 800; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ticket-row .meta { display: flex; gap: 14px; flex-wrap: wrap; font-size: 13px; color: var(--ink-faint); font-weight: 700; margin-top: 4px; }
.ticket-row .right { display: flex; flex-direction: column; align-items: flex-end; gap: 8px; }
.empty { padding: 48px; text-align: center; color: var(--ink-soft); font-weight: 700; }
.empty .success-icon { width: 76px; height: 76px; font-size: 34px; }

.pagination { display: flex; gap: 8px; justify-content: center; margin-top: 22px; flex-wrap: wrap; }
.pagination a, .pagination span { padding: 8px 14px; border-radius: 12px; font-weight: 800; font-size: 14px; background: var(--clay); box-shadow: var(--clay-shadow); color: var(--ink-soft); }
.pagination .current { background: var(--primary); color: #fff; }
.pagination .disabled { opacity: .45; }

.detail { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr); gap: 22px; align-items: start; }
.card-pad { padding: 26px 28px; }
.detail h2 { font-size: 20px; margin-bottom: 14px; display: flex; gap: 10px; align-items: center; }
.desc { white-space: pre-line; line-height: 1.65; font-weight: 600; color: var(--ink-soft); padding: 18px 20px; }
.check { display: flex; align-items: center; gap: 10px; font-weight: 700; color: var(--ink-soft); cursor: pointer; }
.check input { width: 20px; height: 20px; accent-color: var(--primary); }

/* ---------- SweetAlert2 con estilo glass + clay ---------- */
.swal2-container.swal-backdrop.swal2-backdrop-show { background: rgba(36, 34, 74, .28); backdrop-filter: blur(6px); -webkit-backdrop-filter: blur(6px); }
.swal2-popup.swal-glass {
    width: min(500px, calc(100vw - 32px)); padding: 30px 28px 26px; color: var(--ink); font-family: "Nunito", sans-serif;
    background: rgba(255, 255, 255, .72);
    backdrop-filter: blur(24px) saturate(160%); -webkit-backdrop-filter: blur(24px) saturate(160%);
    border: 1px solid var(--glass-border); border-radius: var(--r-lg);
    box-shadow: var(--glass-shadow), inset 0 1px 0 rgba(255, 255, 255, .9);
}
.swal2-popup.swal-glass.swal2-toast { width: auto; padding: 12px 20px; border-radius: 999px; }
.swal-glass .swal-title { font-family: "Fredoka", sans-serif; font-weight: 600; font-size: 26px; color: var(--ink); padding: 0; }
.swal-glass.swal2-toast .swal-title { font-size: 15px; margin: 0; }
.swal-glass .swal-body { margin: 10px 0 0; overflow: visible; padding: 0; color: var(--ink-soft); font-size: 15px; font-weight: 600; }
.swal-glass .swal-icon { width: 80px; height: 80px; font-size: 38px; border-radius: 28px; margin: 0 auto 14px; }
.swal-glass .ticket-code { font-size: 26px; margin: 14px 0; }
.swal-glass .kv { font-size: 14px; }
.swal-glass .swal-actions { gap: 12px; margin-top: 22px; flex-wrap: wrap; }
.swal-glass .swal-loader { border-color: var(--primary) transparent var(--primary) transparent; width: 2.6em; height: 2.6em; border-width: .3em; }
.swal-pop-in { animation: swalPop .35s cubic-bezier(.34, 1.56, .64, 1); }
@keyframes swalPop { from { opacity: 0; transform: scale(.85) translateY(12px); } }
@media (prefers-reduced-motion: reduce) { .swal-pop-in { animation: none; } }

/* ---------- Login ---------- */
.login { min-height: 100vh; display: grid; place-items: center; padding: 24px 16px; }
.login .glass { width: 100%; max-width: 440px; padding: 40px 36px; }

/* ---------- Responsive ---------- */
@media (max-width: 960px) {
    .panel { grid-template-columns: 1fr; }
    .sidebar { position: static; }
    .detail { grid-template-columns: 1fr; }
    .stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 820px) {
    .hero { grid-template-columns: 1fr; padding: 28px 24px; }
    .cat-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .grid-3 { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 560px) {
    .form-card, .center-card { padding: 26px 18px; }
    .grid-2, .grid-3 { grid-template-columns: 1fr; }
    .span-2 { grid-column: auto; }
    .ticket-row { grid-template-columns: 44px minmax(0, 1fr); }
    .ticket-row .cat-icon { width: 44px; height: 44px; }
    .ticket-row .right { grid-column: 1 / -1; flex-direction: row; justify-content: space-between; }
    .btn-lg { width: 100%; }
}